Privacy Policy

At Play and Laugh ("we", "us", or "our"), your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit https://playandlaugh.uk ("Website").

By using our Website, you agree to the practices described below.

1. Information We Collect

We collect the following types of information:

a. Personal Information

When you make a purchase, register an account, or contact us, we may collect:

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment details (processed securely via third-party providers)

b. Technical Data

We may collect anonymized technical data such as:

  • IP address

  • Browser type and version

  • Device type

  • Pages visited and time spent

  • Referral source

This data is collected via cookies and analytics tools.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Communicate with you regarding your purchase

  • Provide customer support

  • Improve our Website and services

  • Send marketing communications (only if you opt in)

  • Prevent fraud and secure the site

3. Cookies

We use cookies to:

  • Enable essential site functions (e.g. cart, login)

  • Remember user preferences

  • Analyze Website traffic and behavior

  • Serve relevant ads (if applicable)

You can manage or disable cookies in your browser settings. Please see our Cookie Policy for full details.

4. Sharing Your Information

We do not sell your personal data.

We only share your data with trusted third parties when necessary:

  • Payment processors (e.g. Stripe, PayPal)

  • Delivery services (e.g. Royal Mail, DPD)

  • Analytics and marketing tools (e.g. Google Analytics)

  • Legal authorities, if required by law

All third parties are GDPR-compliant and bound by confidentiality agreements.

5. Your Rights (Under UK GDPR)

You have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Object to processing or request restriction

  • Withdraw consent at any time

  • Lodge a complaint with the Information Commissioner's Office (ICO)

To exercise your rights, please contact us at: privacy@playandlaugh.uk

6. Data Retention

We retain your data only as long as necessary for the purposes listed above or as required by law (e.g. tax or accounting rules).

7. Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.

8. Third-Party Links

Our Website may contain links to external websites. We are not responsible for their content or privacy practices. Please review their policies before providing any data.

9. Children’s Privacy

Our Website is not intended for use by children under 13. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available at https://playandlaugh.uk/privacy with the "Last updated" date at the top.

11. Contact Us

If you have questions about this Privacy Policy or your data, contact us:

📍 Address:
Play and Laugh Ltd.
120 Pixel Arcade,
London, W1F 7TX,
United Kingdom

📞 Phone:
+44 20 7946 0825

📧 Email:
support@playandlaugh.uk